Briefit Terms of Use

Effective date: 23 June 2026

Operator: NeolinxAI Pty Ltd (ACN 679 104 182, ABN 89 679 104 182)

Contact: support@briefit.com

These Terms of Use (the Terms) govern your access to and use of Briefit, including the Briefit iOS application, web application, websites, cloud services, artificial intelligence features, connected-service features, and related software and services (together, the Service). Please read them carefully.

By creating an account, selecting an acceptance control, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Plain-language highlights

• Briefit uses artificial intelligence. Responses can be inaccurate, incomplete, outdated, biased, or unsuitable. Check important information independently.
• Briefit can access connected services and, where you enable it, take actions such as reading information, creating files, posting messages, or managing events. You remain responsible for the authority, instructions, approvals, and consequences of those actions.
• As between you and NeolinxAI, you keep your rights in what you submit and, to the extent permitted by law, own the output generated for you. Output is not guaranteed to be unique or free of third-party rights.
• Do not use Briefit for unlawful, harmful, deceptive, abusive, privacy-invasive, security-compromising, or high-impact automated decision-making purposes.
• Paid plans may renew automatically until cancelled through the channel where you purchased them. Deleting your Briefit account does not itself cancel an App Store or other third-party subscription.
• Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

This summary is for convenience only. The sections below form the binding Terms.

1. Agreement and scope

1.1 Who these Terms are with

These Terms are an agreement between you and NeolinxAI Pty Ltd, an Australian proprietary company limited by shares, trading as Briefit (NeolinxAI, Briefit, we, us, or our).

1.2 Additional terms

Our Privacy Policy explains how we handle personal information and is incorporated into these Terms by reference. Particular features, paid plans, promotions, beta programs, enterprise arrangements, or connected services may have additional terms presented when you use them. If additional terms conflict with these Terms, the additional terms control only for the relevant feature or arrangement.

If you use the Service under a separate written agreement with NeolinxAI, that written agreement controls to the extent of any conflict.

1.3 iOS application licence

These Terms govern the online Service and your relationship with NeolinxAI. Unless NeolinxAI separately supplies a custom end-user licence agreement, the licence for a Briefit application downloaded from Apple’s App Store is also subject to Apple’s standard Licensed Application End User License Agreement and Apple’s applicable usage rules. If there is a conflict solely about the app licence, Apple’s standard licence controls for that issue; these Terms continue to govern Briefit’s online services, accounts, content, connected services, and paid features.

2. Eligibility and authority

2.1 Minimum age

You must be at least 18 years old and have legal capacity to enter into these Terms. The Service is not intended for children.

2.2 Organisational use

If you use Briefit for or on behalf of a company, employer, client, or other organisation, you represent that you have authority to bind that organisation. In that case, you includes both you and the organisation, and the organisation is responsible for activity under accounts it controls.

2.3 Legal and sanctions compliance

You may not use the Service if applicable law prohibits you from doing so. You represent that you are not located in a country or region subject to a comprehensive United States Government embargo and are not listed on a United States Government prohibited or restricted-party list. You must comply with applicable export, sanctions, and trade-control laws.

3. Accounts and account security

3.1 Account information

You must provide accurate, current information and keep it updated. We may rely on account information, including your email address, to provide notices, verify requests, secure your account, and administer the Service.

3.2 Credentials and access

You are responsible for protecting your device, password, passkeys, sign-in credentials, recovery methods, and authentication sessions. Do not share an account or allow unauthorised access. Tell us promptly at support@briefit.com if you suspect compromise or unauthorised use.

3.3 Third-party sign-in

If you sign in through Apple or another identity provider, your use of that provider is also subject to its terms and privacy practices. We are not responsible for the availability or security of a third-party identity service.

3.4 Account activity

Except to the extent caused by our breach of law or these Terms, you are responsible for activity conducted through your account. We may require verification before changing account details, exporting data, processing deletion, or restoring access.

4. What Briefit provides

4.1 Service features

Depending on your device, location, plan, configuration, and feature availability, Briefit may provide:

• AI chat, search, research, summarisation, drafting, reasoning, and image-generation features;
• voice dictation and real-time voice conversations;
• personal briefings using topics, weather, calendar, messages, and other authorised context;
• agents that browse websites, use software tools, process files, create artefacts, and perform multi-step tasks;
• connected-service features for email, calendars, messaging, documents, storage, productivity, project-management, and similar services;
• saved conversations, memory, knowledge, skills, preferences, feedback, and personalisation;
• scheduled or event-triggered automations and notifications;
• public or private sharing features; and
• free or paid plans, usage limits, credits, or other entitlements.

4.2 Evolving service

Briefit is an evolving technology service. We may add, modify, replace, limit, suspend, or remove features, models, providers, interfaces, or integrations. We may make changes to improve quality, safety, reliability, legal compliance, or commercial viability.

4.3 Availability and limits

The Service may be unavailable, delayed, interrupted, rate-limited, or degraded. Limits can apply by account, plan, feature, model, file type, storage, task, voice time, automation frequency, connected service, or other resource. Limits may be displayed in the Service and can change where reasonably necessary.

4.4 Beta and experimental features

Features labelled beta, preview, experimental, early access, or similar may be less reliable, change without notice, or be discontinued. Do not use experimental features for critical workloads or as your only record of important information.

5. Licence to use Briefit

5.1 Limited licence

Subject to these Terms, NeolinxAI grants you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for lawful purposes on devices and through interfaces we authorise.

5.2 No sale or transfer

The Service and app are licensed, not sold. Except for rights expressly granted in these Terms, NeolinxAI and its licensors retain all rights in the Service, software, models, orchestration, interfaces, designs, documentation, branding, and underlying technology.

5.3 Updates

We may provide automatic or mandatory updates. Some features may stop working if you do not install a supported version. Updates remain subject to these Terms unless accompanied by separate terms.

6. Your content, output, and feedback

6.1 Definitions

User Content means prompts, instructions, messages, voice input and transcripts, files, documents, images, photos, data, connected-service content, preferences, memories, skills, automation instructions, feedback, and other material you submit, connect, transmit, or make available through the Service.

Output means text, images, files, code, summaries, recommendations, plans, artefacts, or other material generated or returned by the Service in response to User Content.

6.2 Your rights in User Content

As between you and NeolinxAI, you retain your ownership rights in User Content. You are responsible for User Content and represent that you have all rights, permissions, notices, and lawful bases needed for us and our service providers to process it as described in these Terms and the Privacy Policy.

Do not submit content that you are prohibited from disclosing, including another person’s confidential information, personal information, intellectual property, or regulated data, unless you are authorised and the Service is suitable for that use.

6.3 Licence needed to operate the Service

You grant NeolinxAI a worldwide, non-exclusive, royalty-free licence to host, reproduce, transmit, adapt, format, analyse, display, and otherwise process User Content only as reasonably necessary to:

• provide, personalise, maintain, support, and improve the Service;
• carry out your instructions and enabled automations;
• secure the Service, prevent abuse, and investigate incidents;
• comply with law and enforce these Terms; and
• use de-identified or aggregated information as described in the Privacy Policy.

This licence continues for as long as needed for those purposes, subject to our retention and deletion practices. It does not give us ownership of your User Content.

6.4 Rights in Output

As between you and NeolinxAI, and to the extent permitted by applicable law, you own Output generated specifically for you. NeolinxAI assigns to you any rights it may have in that Output. This does not transfer rights in:

• the Service or its underlying technology;
• third-party material, trademarks, or other protected content contained in Output;
• Output generated for other users; or
• content that cannot lawfully be owned or assigned.

6.5 Output may not be unique

AI systems can generate the same or similar Output for different users. Output generated for another person is not yours merely because it resembles your Output. We do not guarantee that Output is original, registrable, non-infringing, or suitable for exclusive use.

6.6 Review before use

You must review Output before publishing, sending, filing, deploying, relying on, or using it. You are responsible for determining whether attribution, permissions, disclosure, professional review, testing, fact-checking, or other safeguards are required.

6.7 Feedback

If you provide suggestions, ratings, ideas, or other feedback about Briefit, you grant NeolinxAI a perpetual, worldwide, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation. This does not authorise us to identify you publicly without permission.

7. AI limitations, decisions, and actions

7.1 AI is probabilistic

The Service uses machine-learning systems and automated tools. Output may be incorrect, incomplete, outdated, fabricated, biased, unsafe, or inconsistent. Citations, links, calculations, code, summaries, and descriptions of actions may contain errors. Apparent confidence is not a guarantee of accuracy.

7.2 Independent verification

You must independently verify information where errors could matter. Do not rely on Briefit as the sole basis for medical, legal, financial, tax, employment, insurance, lending, housing, education, safety, emergency, or other high-impact decisions. Obtain advice from a qualified professional where appropriate.

7.3 No professional relationship

Briefit does not provide professional advice and does not create a doctor-patient, lawyer-client, fiduciary, financial-adviser, employment, or other professional relationship. The Service is not an emergency service.

7.4 Actions in connected services

An Action is an operation the Service performs or attempts through a connected service, browser, tool, or automation, such as sending a message, creating or editing a file, modifying an event, posting content, or updating a record.

When you request, approve, schedule, or enable an Action, you authorise Briefit and its service providers to take that Action within the scope you selected. You are responsible for:

• having authority to access the relevant account, data, recipient, or system;
• the accuracy and legality of your instructions;
• reviewing recipients, content, dates, amounts, permissions, and other material details;
• confirming any approval prompt before proceeding; and
• the consequences of completed, failed, duplicated, delayed, or partially completed Actions, except to the extent caused by our breach of law or these Terms.

7.5 Automations and continuing authority

An enabled automation may run while you are not actively using Briefit. By enabling it, you authorise the recurring access and Actions described in its configuration until you disable it, disconnect the relevant service, or the automation is suspended. Review automations regularly and disable any you no longer need.

7.6 Irreversible or financial actions

Unless a feature clearly says otherwise and asks for a separate confirmation, Briefit is not authorised to complete purchases, transfer funds, enter contracts, delete third-party accounts, submit legally binding filings, or take another irreversible or high-risk Action on your behalf. Never provide payment-card details, passwords, private keys, authentication codes, or other secrets in a prompt unless a specific secure workflow expressly requests them.

7.7 Action failure and undo

Actions may fail, time out, be rejected, produce unexpected results, or be impossible to undo. A status message is not conclusive proof that an external service completed an Action. Verify important Actions directly in the relevant service.

7.8 Keep independent records

Do not use Briefit as the sole repository for records you are legally or operationally required to retain. Keep backups of important files, messages, decisions, and transaction records.

8. Connected services and third-party accounts

8.1 Connecting an account

When you connect a third-party service, you direct us and our integration providers to access that service using the permissions you approve. Depending on the integration, Briefit may be able to read, search, retrieve, create, modify, send, post, organise, or delete information in that service.

8.2 Scope and authority

Only connect accounts you own or are authorised to control. You must comply with the connected service’s terms, privacy rules, access policies, and usage limits. You are responsible for obtaining any consent required from employees, clients, correspondents, recipients, or other people whose information is processed.

8.3 Ongoing access

A connection can remain active until you disconnect it, revoke access with the provider, or the authorisation expires. Some tokens, cached data, task records, or copies may remain for the periods described in the Privacy Policy or the connected provider’s policies.

8.4 Disconnecting

You can disconnect supported services through Briefit or the third-party provider. Disconnecting stops future access after the revocation takes effect but does not automatically reverse Actions already taken or delete content already created in the third-party service.

8.5 Third-party control

Connected services are controlled by third parties. We do not guarantee their availability, data accuracy, security, permissions, or continued compatibility. A provider may change or revoke access, and Briefit may suspend an integration for safety, legal, technical, or commercial reasons.

9. Sharing and public links

9.1 Your direction to share

If you create a public or link-accessible share, you direct us to make the selected content available to people with the link. Treat a public link as public information. Do not share confidential, personal, copyrighted, or restricted content unless you are authorised.

9.2 Copies and indexing

People who access shared content may copy, download, redistribute, or screenshot it. Removing a share may stop future access through Briefit but cannot recall copies already made, third-party caches, or search-engine indexing.

9.3 Our controls

We may disable or restrict a share that appears unlawful, abusive, unsafe, infringing, privacy-invasive, misleading, or contrary to these Terms.

10. Acceptable use

You must use the Service responsibly and lawfully. You must not use, assist, encourage, or enable anyone to use the Service to do any of the following.

10.1 Illegal, harmful, or abusive conduct

• Violate law, court orders, sanctions, export controls, contractual duties, or another person’s rights.
• Exploit, groom, sexualise, endanger, or abuse a child, or create, obtain, distribute, or facilitate child sexual abuse material.
• Promote or facilitate terrorism, violent extremism, credible threats, targeted harassment, stalking, human trafficking, or serious physical harm.
• Generate or materially facilitate instructions to develop or deploy biological, chemical, radiological, nuclear, explosive, or other weapons, or to cause serious harm.
• Facilitate illegal drugs, unlawful weapons, fraud, money laundering, extortion, or other criminal activity.
• Create or distribute non-consensual intimate imagery, sexual deepfakes, or content that violates sexual privacy.

10.2 Privacy, confidentiality, and intellectual property

• Access, collect, infer, expose, identify, or disclose personal information without authority or a lawful basis.
• Monitor, profile, or track a person in a manner that is unlawful, covert, discriminatory, or likely to cause harm.
• Upload or use confidential, privileged, proprietary, or regulated information in breach of a duty or restriction.
• Infringe copyright, trademark, patent, trade-secret, publicity, database, or other rights.
• Circumvent access controls, paywalls, robots instructions, rate limits, or technical restrictions where you lack permission.

10.3 Security and system abuse

• Develop, deploy, or distribute malware, ransomware, spyware, credential theft, phishing, destructive code, or unauthorised exploitation.
• Probe, scan, test, or attack systems without permission; obtain unauthorised access; intercept communications; or exfiltrate data.
• Interfere with, overload, disrupt, or degrade the Service or another system.
• Evade safeguards, moderation, usage limits, identity checks, billing controls, or security measures.
• Introduce false telemetry, malicious files, prompt-injection payloads, or content designed to make the Service misuse tools or disclose protected information.

10.4 Deception, impersonation, and manipulation

• Impersonate a person or organisation, conceal that content is AI-generated where disclosure is legally required, or misrepresent affiliation or authority.
• Create deceptive reviews, evidence, records, identities, credentials, or communications intended to defraud or materially mislead.
• Conduct spam, unauthorised bulk messaging, phishing, deceptive political persuasion, or manipulative targeting.
• Use Output to make a false statement about a person as fact without adequate verification.

10.5 High-impact and regulated decisions

• Make a decision about a person’s eligibility, access, selection, or treatment in employment, hiring, housing, lending, credit, insurance, education, healthcare, legal services, essential services, or another high-impact area without meaningful qualified human review and all legally required safeguards.
• Use the Service as an autonomous substitute for a licensed professional or regulated decision-maker.
• Infer highly sensitive characteristics for discriminatory, exploitative, or unlawful purposes.

10.6 Agents, connected services, and automations

• Connect or operate an account, system, mailbox, calendar, file store, messaging service, or browser session without authority.
• Send messages, publish content, create events, alter records, or access files in a way that violates law, consent, workplace policy, or the provider’s terms.
• Configure an automation that repeatedly performs unwanted, unsafe, deceptive, or unauthorised Actions.
• Bypass a confirmation or human-approval step, or misrepresent that Briefit independently verified an Action.
• Use Briefit to purchase restricted goods, transfer funds, sign contracts, or make irreversible commitments unless a specifically authorised feature permits it and all required confirmations are completed.

10.7 Platform integrity and commercial misuse

• Copy, modify, distribute, sell, lease, sublicense, or make the Service available to others except as expressly permitted.
• Reverse engineer, decompile, disassemble, discover source code or model weights, or derive confidential components except to the limited extent applicable law prohibits this restriction.
• Scrape or systematically extract the Service, Output, or usage data through unauthorised means.
• Use the Service, private documentation, or non-public Output to develop or train a competing general-purpose AI model or substantially similar service without our written permission.
• Remove proprietary notices, misrepresent usage, share paid entitlements, resell access, or use unauthorised automated clients.

11. Safety, moderation, and enforcement

11.1 Protective measures

We may use automated and human measures to detect abuse, secure the Service, enforce these Terms, and comply with law. We may refuse or limit prompts, block files or links, pause an Action, disable an automation, remove a public share, restrict a feature, or suspend an account when reasonably necessary.

11.2 Investigation and disclosure

We may investigate suspected violations and preserve or disclose information where permitted or required by law, including to protect users, third parties, NeolinxAI, or the public. We are not required to monitor all content or activity.

11.3 Appeals and mistakes

Automated controls can make mistakes. You may contact support@briefit.com to request review of a restriction. We may ask for information needed to verify the account or assess the issue.

12. Paid plans, credits, and billing

12.1 Plan terms

If we offer paid features, the price, billing period, included features, usage allowance, credit rules, taxes, and renewal terms will be shown before purchase. A plan may include limits or fair-use controls. Unless a plan description expressly says otherwise, recurring credits or allowances reset at the end of the applicable billing period and do not roll over or have cash value.

12.2 Automatic renewal

A subscription continues and renews automatically for the stated period until cancelled, unless applicable law or the purchase terms provide otherwise. You authorise the applicable payment provider to charge the payment method associated with your account at each renewal.

12.3 App Store purchases

If you purchase through Apple’s App Store, Apple processes payment and manages cancellation, renewal, billing disputes, and refunds under Apple’s terms and applicable law. You must manage or cancel that subscription through your Apple account. NeolinxAI does not receive your full payment-card details from Apple.

12.4 Web or direct purchases

If you purchase through our website or another direct channel, payment may be processed by Stripe or another payment provider. You must keep billing information current. You can cancel through the billing portal or other method we provide. Cancellation normally takes effect at the end of the current paid period unless law requires otherwise.

12.5 Refunds and consumer rights

Payments are non-refundable except as stated at purchase or required by applicable law or platform rules. Nothing in this section limits non-excludable consumer rights, including remedies for a major failure or other rights under the Australian Consumer Law.

12.6 Price and plan changes

We may change prices or plan features. For an existing recurring subscription, a material price increase will generally take effect no earlier than your next renewal after reasonable advance notice and any consent required by law or the payment platform.

12.7 Taxes and currency

Prices may exclude taxes unless stated otherwise. You are responsible for applicable taxes, duties, and currency-conversion charges except taxes imposed on NeolinxAI’s income.

12.8 Failed payment and chargebacks

If payment fails, we may retry the charge, limit paid features, or suspend the plan. Do not initiate an improper chargeback. Contact us first so we can investigate, without limiting any lawful right to dispute a payment.

12.9 Account deletion does not cancel subscriptions

Deleting or requesting deletion of a Briefit account does not automatically cancel a subscription billed by Apple, Stripe, or another provider. Cancel the subscription through the purchase channel before deleting your account to avoid future renewal charges.

13. Third-party services, content, and providers

13.1 Third-party components

Briefit relies on third-party cloud, identity, AI, search, browser, integration, payment, notification, and connected-service providers. Their services may have separate terms and privacy policies. You must comply with applicable third-party terms.

13.2 External information and links

Search results, websites, files, messages, calendar information, and other third-party content are provided by their respective sources. Briefit may summarise, transform, or link to that content but does not endorse or guarantee it.

13.3 Third-party outages and changes

We are not responsible for a third party’s content, acts, omissions, security, policy changes, outages, or termination of access, except to the extent responsibility cannot lawfully be excluded. An integration or feature may stop working if a provider changes its service.

13.4 Apple relationship

Apple is not a party to these Terms and is not responsible for Briefit’s online Service, content, maintenance, support, or claims relating to the Service. Any responsibilities Apple has for the licensed iOS application arise under Apple’s standard licence and platform terms. Questions about Briefit should be directed to NeolinxAI at support@briefit.com.

14. NeolinxAI intellectual property

14.1 Our rights

The Service, including software, interfaces, workflows, orchestration, prompts, templates, designs, graphics, documentation, and branding, is owned by NeolinxAI or its licensors and is protected by intellectual-property laws.

14.2 Trademarks

Briefit, NeolinxAI, associated logos, and product names are trademarks or trade indicia of NeolinxAI. These Terms do not grant a right to use them except as needed to identify the Service truthfully.

14.3 Open-source software

The app may include open-source software governed by its own licence. To the extent an open-source licence conflicts with these Terms for that component, the open-source licence controls.

15. Privacy and security

15.1 Privacy Policy

Our Privacy Policy describes the personal information we collect, why we use it, the providers we disclose it to, international processing, retention, your choices, and how to request access, correction, export, or deletion.

15.2 Permissions and consent

Some features require device permissions or permission to disclose selected data to AI or integration providers. You can decline optional permissions, but the relevant feature may not work. You can revoke many permissions through Briefit, the connected provider, or your device settings.

15.3 Security limits

We use safeguards designed to protect the Service, but no system is completely secure. You are responsible for deciding whether the Service is appropriate for the sensitivity of your information and for maintaining independent backups where needed.

16. Suspension, termination, and account deletion

16.1 Suspension by us

We may restrict or suspend access, remove content, disconnect a service, or stop an Action if we reasonably believe it is necessary to:

• address a breach of these Terms;
• prevent fraud, abuse, security risk, harm, or legal exposure;
• comply with law or a provider requirement;
• respond to non-payment;
• protect the Service, users, third parties, or the public; or
• manage an emergency, outage, or material technical issue.

Where reasonable and lawful, we will provide notice and an opportunity to resolve the issue. Urgent action may be immediate.

16.2 Termination by you

You may stop using the Service at any time. You may delete your account through the in-app process we provide or contact support if you cannot access your account. Subscription cancellation is separate as explained in section 12.9.

16.3 Termination by us

We may terminate an account for a serious or repeated breach, unlawful conduct, material risk, prolonged inactivity, non-payment, or discontinuation of the Service. Where appropriate, we may provide advance notice and a reasonable opportunity to export data.

16.4 Effect of termination

When access ends, the licence in section 5 ends. We may delete or de-identify data in accordance with the Privacy Policy, subject to legal, security, billing, dispute, backup, and recordkeeping requirements. Sections that by their nature should survive will survive, including sections on ownership, content rights, payments, disclaimers, liability, indemnity, disputes, and general terms.

17. Changes to the Service or these Terms

17.1 Service changes

We may change or discontinue parts of the Service. If we materially discontinue a paid core feature during a prepaid period, we will provide a remedy required by law and may provide continued access, a substitute feature, account credit, or a pro-rata refund, as appropriate.

17.2 Terms changes

We may update these Terms to reflect changes in the Service, law, security, provider requirements, or business practices. We will post the updated Terms and update the effective date. For a material change that adversely affects your rights, we will provide reasonable advance notice, ordinarily at least 30 days, unless an urgent legal, security, abuse-prevention, or platform requirement makes earlier effect necessary.

If you do not agree to updated Terms, stop using the Service before they take effect. Continued use after the effective date means you accept the updated Terms, to the extent permitted by law.

18. Disclaimers

18.1 Mandatory rights preserved

Nothing in these Terms excludes, restricts, or modifies a consumer guarantee, warranty, right, or remedy that cannot lawfully be excluded, restricted, or modified, including under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law.

18.2 Service provided as available

Subject to section 18.1, the Service is provided as is and as available. To the maximum extent permitted by law, NeolinxAI disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted availability, and error-free operation.

18.3 Specific limitations

Without limiting section 18.1, we do not warrant that:

• Output, citations, search results, files, summaries, recommendations, or Actions are accurate, complete, current, original, or suitable;
• the Service will meet every requirement, achieve a particular result, or operate without interruption;
• an external service will accept, complete, preserve, or reverse an Action;
• data will never be lost, delayed, corrupted, accessed without authorisation, or unavailable; or
• defects, harmful content, or security risks will always be detected or corrected.

19. Limitation of liability

19.1 Non-excludable liability

Nothing in these Terms excludes or limits liability to the extent it cannot lawfully be excluded or limited. Nothing limits liability for fraud or fraudulent misrepresentation, wilful misconduct, or death or personal injury caused by negligence where the law prohibits limitation.

19.2 Excluded losses

To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profits, revenue, goodwill, opportunity, anticipated savings, or data, arising from or related to the Service, even if advised that the loss was possible. This exclusion does not apply to loss that a consumer is entitled to recover under mandatory law.

19.3 Liability cap

To the maximum extent permitted by law, NeolinxAI’s total aggregate liability arising out of or relating to the Service or these Terms is limited to the greater of:

• the amount you paid NeolinxAI for the Service in the 12 months before the event giving rise to the claim; and
• AUD 100.

This cap does not apply where limitation is prohibited by law or to the matters excluded from limitation under section 19.1.

19.4 Consumer guarantees where limitation is permitted

Where a consumer guarantee applies and liability for failure to comply can lawfully be limited, NeolinxAI’s liability is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.

19.5 Basis of the bargain

The limitations in this section allocate risk between the parties and apply to all legal theories of liability, subject to mandatory law. Each limitation applies independently even if a remedy fails of its essential purpose.

20. Indemnity for business use

If you use the Service for business or professional purposes, you indemnify NeolinxAI and its officers, employees, and contractors against third-party claims, losses, liabilities, and reasonable legal costs arising from:

• unlawful or infringing User Content you provide;
• an Action or automation you direct or authorise without the necessary rights, consent, or authority;
• your material breach of sections 6, 7, 8, or 10; or
• your violation of applicable law or third-party terms.

This indemnity does not apply to the extent a claim results from NeolinxAI’s breach, negligence, wilful misconduct, or other responsibility that cannot lawfully be excluded. We will give reasonable notice of a covered claim and allow you to participate in its defence, provided we may control settlement where our interests are affected.

21. Disputes and governing law

21.1 Contact us first

Before filing a claim, please contact support@briefit.com with a description of the issue and the remedy requested. The parties will try in good faith to resolve the dispute informally for at least 30 days. This does not prevent urgent injunctive relief or use of a regulator, tribunal, small-claims process, or other right that cannot be restricted.

21.2 Governing law and courts

These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law rules. Subject to mandatory consumer rights and jurisdictional protections, the courts of Victoria and courts entitled to hear appeals from them have non-exclusive jurisdiction.

21.3 Local consumer rights

If you are a consumer in another jurisdiction, you retain any mandatory protections and rights to bring a claim in a local forum that cannot lawfully be waived.

22. General terms

22.1 Entire agreement

These Terms, the Privacy Policy, applicable feature or purchase terms, and any separate written agreement form the entire agreement about the Service and replace prior statements on the same subject.

22.2 Assignment

You may not assign or transfer these Terms without our written consent. We may assign them in connection with a merger, acquisition, corporate reorganisation, financing, or sale of all or part of our business, or to an affiliate, provided your mandatory rights are not reduced.

22.3 Severability

If a provision is held unlawful or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions continue in effect.

22.4 No waiver

A failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated.

22.5 Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil disorder, labour disputes, internet or utility failures, cyberattacks, epidemics, government action, or third-party platform outages, except for payment obligations and responsibilities that cannot lawfully be excused.

22.6 Notices

We may provide notices through the Service, by email, on our website, or through the relevant app store. Electronic notices satisfy written-notice requirements where permitted by law.

22.7 Relationship

These Terms do not create a partnership, joint venture, agency, employment, fiduciary, or franchise relationship between you and NeolinxAI.

22.8 Headings and interpretation

Headings are for convenience. Including means including without limitation. A reference to law includes amendments and replacements. If a translated version conflicts with the English version, the English version controls unless law requires otherwise.

23. Contact

Questions, complaints, notices, and claims about Briefit may be directed to:

NeolinxAI Pty Ltd

ACN 679 104 182 | ABN 89 679 104 182

Email: support@briefit.com